It may also be called a “triggered” email because they include any email that is triggered by a customer’s interaction with your store (think of a purchase receipt). In this case, these are Shopify’s Notification emails.
Yes, our “auto follow-up” emails can do just that!
Yes, we have created our templates so they look awesome on desktop and on mobile.
You must export your template to Shopify by following the steps after you save your template. Be sure to remove all of the existing HTML in Shopify before pasting in the HTML from Spently.
You can toggle the placeholder text by using the "Toggle Placeholder" feature in the top right of the template builder to get a more accurate preview of how it will look live, or you can see a mobile preview by using the buttons in the lower left corner of the template builder.
Another way to preview your template is to send yourself a test email from Shopify in your Notifications settings.
Unique one-time use discount codes are generated for each customer when they open an email, and they work automatically with Shopify and will be added to your admin for you.
We use the customers first name and a random array of numbers and letters for each discount code so they are personalized :)
Recommended Products are populated automatically and dynamically. We select two products to recommend from within the same collection as a customer's cart items. For a product to be considered, it must be in stock, and not already be a cart item.
You can add the URLs for your social icons in the Company Settings of your dashboard. You can also click the social component in the template builder and and click Edit in the Settings on the right to toggle on/off the icons you want to display.
Yes, you can create a “Notifications Set” with our magic wizard. After you save your template, whatever content, design, and style elements are included above and below the "magic lines" will be carried over in all of your templates in the set. You can then continue to edit, save, and export all your templates once you’re happy with them.
No, Spently replaces the default Shopify email so your customers only receive one email.
If a customer engages with an email, and then it leads to a purchase within 7 days, we attribute that to the ROI figure since Spently influenced the sale.
Spently specializes in transactional emails and automated follow-up emails, whereas MailChimp specializes in bulk emails such as newsletters. Transactional emails are opened 4-5x more than newsletters. You can use both apps simultaneously.
Yes, our team can design custom templates for your emails, and work with you on a marketing strategy for your business. Contact us to learn more about this service.
Check out https://burst.shopify.com where you can download free stock photos & royalty-free images to design your emails.
Is your question not listed here? Send us an email at support@spentlyhq.com